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WP Product Talk

Customer Experience

These discussions cover how to have a customer-centric mindset in all area of your business, from marketing to product development, to team training and onboarding.

Special guest Matt Mullenweg with co-hosts Matt Cromwell from StellarWP and Katie Keith from Barn2 Plugins, live event on July 10, 2024.
Matt Mullenweg

Special Episode with Matt Mullenweg: “What Would Matt Do?”

Join us for this special episode with special guest Matt Mullenweg.

Watch now Special Episode with Matt Mullenweg: “What Would Matt Do?”Continue

Navigating Refunds and Renewals in WordPress Businesses

Navigating Refunds and Renewals in WordPress Businesses

Dive into the nuances of customer experience with refunds and renewals for WordPress products. Matt Cromwell and Katie Keith discuss insights, challenges, and strategies to retain customers and drive revenue. A must-watch for WordPress product owners!

Watch now Navigating Refunds and Renewals in WordPress BusinessesContinue

What does it mean to be Customer-Centric?
Ben Gabler

What does it mean to be Customer-Centric?

What product decisions would you radically change if your business were truly customer-centric? Ben Gabler wants to talk with you about this. Join us!

Watch now What does it mean to be Customer-Centric?Continue

Audience Growth: Unlocking More Customers for Your WordPress Product
Mike Stott

Audience Growth: Unlocking More Customers for Your WordPress Product

Mike Stott from Automattic will be joining hosts Katie Keith from Barn2 and Amber Hinds from Equalize Digital to chat about strategies and tips for unlocking more customers for your WordPress product.

Watch now Audience Growth: Unlocking More Customers for Your WordPress ProductContinue

Grow your sales with pre-sales calls & webinars. Nov 29, 2023. Three smiling faces: Amanda Gorman, Katie Keith, Amber Hinds.
Amanda Gorman

Growing your Sales with Pre-Sales Calls & Webinars

Learn how to increase your sales and boost your business with the power of pre-sales calls and webinars. Discover the strategies and tactics that will help you close more deals and drive revenue. Tune in now!

Watch now Growing your Sales with Pre-Sales Calls & WebinarsContinue

Achieving Business Goals with Enhanced Customer Experience. Aired on Oct 11, 2023. Three smiling faces (1) Lesley Sim (2) Amber Hinds (3) Katie Keith
Lesley Sim

Achieving Business Goals through Enhanced Customer Experience in WordPress

Learn how to use WordPress to create a superior customer experience, leading to increased business success. Discover effective strategies and tools for enhancing your website and achieving your goals. Join us for this insightful podcast episode!

Watch now Achieving Business Goals through Enhanced Customer Experience in WordPressContinue

Do you take customer feedback seriously? LIVE on September 13, 2023.
Miriam Schwab

How Customer Feedback Loops Benefit your Bottom Line and How to Implement Them

Discover how customer feedback loops can significantly impact your business’s bottom line. Learn effective strategies and practical tips for implementing these valuable systems to drive growth and enhance customer satisfaction. Tune in to this podcast episode now!

Watch now How Customer Feedback Loops Benefit your Bottom Line and How to Implement ThemContinue

Customer-Centric Support: Enhancing the WordPress Product Experience
Jack Arturo

Customer-Centric Support: Enhancing the WordPress Product Experience

Discover how to enhance the WordPress product experience through customer-centric support. Join us as we discuss effective strategies to improve user satisfaction and retention. Don’t miss this insightful episode!

Watch now Customer-Centric Support: Enhancing the WordPress Product ExperienceContinue

How and Why to Make Your WordPress Product Accessible
Amber Hinds

How and Why to Make Your WordPress Product Accessible

Learn why it’s crucial to make your WordPress product accessible and discover step-by-step strategies to ensure inclusivity. Enhance user experience and boost SEO rankings with this insightful episode. Listen now!

Watch now How and Why to Make Your WordPress Product AccessibleContinue

Customer Onboarding: How to Turn First-Time Buyers into Loyal Customers
Mark Zahra

Customer Onboarding: How to Turn First-Time Buyers into Loyal Customers

Learn strategies for customer onboarding and turning first-time buyers into loyal customers on this must-listen podcast episode. Discover proven techniques to enhance customer experience and build long-term relationships. Don’t miss out on valuable insights from industry experts.

Watch now Customer Onboarding: How to Turn First-Time Buyers into Loyal CustomersContinue

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About WP Product Talk

WP Product Talk is a weekly podcast, aired live on YouTube and distributed to podcast platforms. Every Wednesday we talk with a WordPress expert about their wins and losses, successes and failures. Our guests are entrepreneurs, founders, or influencers in the WordPress product industry. Our co-hosts are WordPress product founders and leaders in the industry. This unique mix ensures that every episode is filled with insights and practical applications for you to improve your WordPress product business.

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  • Episodes
    • Product Development
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    • Product UX
    • Monetization
    • Accessibility
    • All Episodes
  • Subscribe
  • Blog
  • Reviews